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Support

How to submit a support request

Phone

0423 497763

Ours: 8.30 – 12.00,  14.00 – 17.30

Instructions to generate a “raptor assist”

To generate a “raptor assist”, click on the “e-mail” icon on the desktop, highlighted in the image above.

On systems purchased From 2018, to generate it, press the “F1” key on the main program interface twice.

Write a detailed description of the problem possibly with photos and / or screenshots.

Attach the sent matrix file (dxf, hpgl, ISO) and the “raptor assist” file.

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